Privacy Policy

👋 1. Introduction

Welcome to Navbharat Industries ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our services.

Navbharat Industries is located at Shop 7, Elite Business Plaza, Malad Link Road, Malad West, Mumbai, Maharashtra 400064, India. You can contact us at info@navbharatindustries.shop or call us at +91 98929 80127.

By accessing our website or submitting your information through our contact forms, you agree to the collection and use of information in accordance with this policy. If you disagree with the terms of this policy, please discontinue use of our services.

📋 2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Fill out our contact form (name, phone number, email address, subject, message)
• Subscribe to our newsletters or marketing communications
• Request a quote or product information
• Communicate with us via phone, email, or WhatsApp
• Engage with us on social media platforms

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information including:

• Browser type and version
• IP address and approximate geographic location
• Pages visited and time spent on each page
• Referring website or source
• Device type and operating system
• Cookies and similar tracking technologies

⚙️ 3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To process and fulfill your orders or service requests
• To send you relevant promotional offers, product updates, and industry news
• To improve our website, products, and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations and enforce our policies
• To send service-related communications and updates
• To conduct market research and business development activities

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

📢 4. Notification and Communication Consent

By submitting the contact form on our website and checking the consent checkbox, you specifically agree to receive communication from Navbharat Industries via SMS, email, OBD, Google RCS and WhatsApp for services, offers, updates, and agree to our Terms & Conditions and Privacy Policy.

🤝 5. Data Sharing & Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, logistics partners)
• Legal Requirements: We may disclose your information when required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Navbharat Industries, our clients, or others

🔒 6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure storage systems with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Access controls and authentication protocols

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

🍪 7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance
• Provide relevant content and advertisements

You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our website.

⚖️ 8. Your Rights

You have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing of your data for marketing purposes
• Right to Withdraw Consent: Withdraw consent for communications at any time

To exercise any of these rights, please contact us at info@navbharatindustries.shop.

🗄️ 9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

• Contact form submissions are retained for up to 3 years
• Customer transaction records are retained for 7 years (as required by Indian law)
• Marketing preferences are retained until you unsubscribe or request deletion
• Website analytics data is retained for up to 2 years

👶 10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information.

🔄 11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy regularly.

📞 12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: